Hey g4jnw, thanks for posting this problem, I appreciate that the problem is listed as solved but wanted to ask a question to all who felt necessary to purchase an independant router to the supplied BThardware.
Did anyone go down the compensation route regarding the lack of service due to signal drop outs / service interuptions from the Smart Hub?
I'm currently in it with BT regarding this exact issue, the current fix is to run an ethernet cable to my TV from a wall bootser, which angers me, or to purchase their 'Complete Wifi' system whic angers me even more!
I'm still in contract and considering a refund and using the credit towards a purchase of one of the routers mentioned here.
Thanks folks. Sorry for resurecting a sloved problem. Happy to take a redirect.
no i came to the end of my contract and moved but still kept the VR900 as i find it reliable.