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Message 1 of 3

Broadband signal

Hi my broadband drops out when I receive a call. Can anyone help... 

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Message 2 of 3

Re: Broadband signal

if you use filters  then try and replace with new one

if filtered master socket then try connecting to test socket with filter and see if that stops it happening



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Message 3 of 3

Re: Broadband signal

This guide shoul help https://www.bt.com/help/broadband/why-do-i-need-adsl-filters--microfilters--and-where-do-they-go-

It also applies to FTTC "fibre" broadband.

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