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Message 11 of 25

Re: Broadband throttling

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@garybs29wrote:

@M_J_Packer the reason it won't have happened automatically is this major thing called covid going on


Is this also the same reason why it took you almost six months to post your (undoubtedly helpful) words of wisdom in response to M_J_Packer's post?

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Message 12 of 25

Re: Broadband throttling

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Never even realised it was from 6 months ago until you pointed it out 

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Message 13 of 25

Re: Broadband throttling

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We ordered Broadband and it was BT who gave us the changeover date. So they a) they should have been "bothered" and b) they should have completed the process without us having to ask a question on here going through a further "upgrade" stage. If you order broadband is it my job to do more things after the order has been submitted and approved by BT when they sit there silent without explanation??

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Message 14 of 25

Re: Broadband throttling

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Is your package supposed to be more than 5Mbps? Then maybe you are being throttled - no idea.

However - the discrepancy between the numbers you are seeing (speedtest: 5Mbps vs download:625 KB/s) is to do with Mb vs MB.

When buying broadband, they advertise Mbps, this is mega BITs per second. 

When downloading things from the internet, eg Steam, they will show you MBps, mega BYTE per second.

 

8 bits = 1 Byte

5 Mb = 5000 bits

5000 Kbits / 8 = 625 KBytes

5 Mbps = 625 KB/s

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Message 15 of 25

Re: Broadband throttling

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After 13 months, its fair to say the op is sorted.


@jmanwrote:

Is your package supposed to be more than 5Mbps? Then maybe you are being throttled - no idea

Exactly - no idea, BT do not, and never have throttled speeds


 

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Message 16 of 25

Re: Broadband throttling

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Glasnost is a program that has been running since 2008 by some German fellas here in the UK, 1.5 million BT users have taken part and 74% of those 1.5million (1,110,000) people were having their internet throttled by BT every other big brand ISP in the UK not limited but including BE, Sky, PlusNet etc were found to have numbers higher then 50% of the users who took part also having their Internet speeds throttled. So yes BT do throttle people's internet the Administration worker telling you otherwise probably doesn't even understand what throttling accomplishes for the company they work for. 

Their is a saying of sorts you may have heard of sorts, it's more of a fact really and that fact is "that people who pay for unlimited internet don't actually get unlimited internet", now if what you said is true and BT never throttle internet then then people would actually get unlimited.

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Message 17 of 25

Re: Broadband throttling

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You are posting on a 2 year old thread but the answer is still the same. BT do not throttle connections.

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Message 18 of 25

Re: Broadband throttling

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@BobbleHeadGaming wrote:

 

Their is a saying of sorts you may have heard of sorts, it's more of a fact really and that fact is "that people who pay for unlimited internet don't actually get unlimited internet", now if what you said is true and BT never throttle internet then then people would actually get unlimited.


the 'unlimited internet' refers to unlimited data download/upload NOT unlimited connection speed



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Message 19 of 25

Re: Broadband throttling

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@BobbleHeadGaming The laws of physics rather preclude unlimited download speed, but never let truth get in the way of a good story. 

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Message 20 of 25

Re: Broadband throttling

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Then provide proof that can argue against a Data test that's been happening since 2008 that proves they do actually Throttle peoples internet speeds. Just repeating what other misinformed people are saying like a parrot doesn't prove anything.

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