Bt sport with Bt mobile

[jd4444]

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Hi

i have recently joined BT Mobile, with the BT sport package included. How do I actually get access to BT Sport? When I try to log into app it tells me it does not recognise my Bt sport credentials…how do I sign up for BT sport? The only options on my profile for add-on involve a fee.

I tried calling customer support but as soon as I get passed the queue it hangs up. Helpful.

Thank you

[DarrenDev · Accepted solution]

Check out the instructions for registering here: Get BT Sport on Your Mobile – Worth £10 a Month | BT Mobile

If you've already followed that process, then check out the help on validating your profile is set up correctly here: https://www.bt.com/help/id003

If that still doesn't sort your issue, send me a DM and I'll take a look at your account

[jd4444]

That’s worked, thanks Darren

[PaddyB]

Hi @jd4444,

Thank you for posting back to update the thread.

I'm glad @DarrenDev was able to help.

Thanks,

Paddy