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Davis1
Beginner

on ‎16-08-2021 16h42

734 Views
Message 1 of 3

Caller ID fault

Hi, 
 
My caller id dropped out on 27th Jul 2021 and been battling with BT call centre ever since.
 
Had so many line checks that I'm surprised its not worn away!
 
Openreach keep coming back saying the line is fine.  BT call centre have added & removed the calling features about 3 times now, last attempt was to "bundle" all the calling features together and still nothing.
 

Can someone please help before I loose the last of my sanity.

0 Ratings
2 REPLIES 2
Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎16-08-2021 17h16

718 Views
Message 2 of 3

Re: Caller ID fault

@Davis1 

I have asked a moderator to see if they can help.

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DanielS
Moderator
Moderator

on ‎16-08-2021 19h46

708 Views
Message 3 of 3

Re: Caller ID fault

Hi @Davis1,

I am sorry to hear the fault with your Caller Display.

We can certainly check it out to see what's going on for you. I'll send you a private message with the information that I need.

Thanks
DanielS

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