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Message 1 of 8

Can I self install?

I was due to have BT installed next week but it has been cancelled. I will need internet do do work and for the children to do homework. Is there an option that I can set it all up myself as we are going to be stuck with no internet?

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Message 2 of 8

Re: Can I self install?

Depending on what service you are expecting, it will probably be self install anyway.

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Message 3 of 8

Re: Can I self install?

are switching from another provider?



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Message 4 of 8

Re: Can I self install?

yes we are switching from sky

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Message 5 of 8

Re: Can I self install?

then I expect it is self install.. just need to connect hub when you get it and wait for changeover  just make sure phone works



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Message 6 of 8

Re: Can I self install?

We had an engineer booked which has been cancelled as has my order. How would I go about getting a new order without arranging someone’s to come out to set it up? 

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Message 7 of 8

Re: Can I self install?

Would it not just be simpler to stick with Sky under the present circumstances.

If you do still want to move, just re-order without the engineer install option.

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Message 8 of 8

Re: Can I self install?

Unfortunately the person who had the sky account in their name has moved out and is taking it with them

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