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Message 1 of 4

Can't upgrade broadband to FF100

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I'm getting options for full fibre 900, but not any of the lighter options like 100, if I check from the main site as if I was a new customer it's listed as one of the options

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Message 2 of 4

Re: Can't upgrade broadband to FF100

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Phone FTTP team 08005874787 and they should be able to help you



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Message 3 of 4

Re: Can't upgrade broadband to FF100

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@imjolly I'm hoping to avoid human interaction 😂

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Message 4 of 4

Re: Can't upgrade broadband to FF100

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Then you will have problems as help desk no very good with FTTP. If you want to get the package you want then use phone number as that is the dedicated FTTP team and no long queues like 150



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