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Message 1 of 4

Cannot open Netflix or Prime

Hi, ive been trying to open Netflix and Prime apps via BT box this evening but they keep returning to freeview channel. Ive turned box off and back on and its still happening. Any thoughts?

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Message 2 of 4

Re: Cannot open Netflix or Prime

Hi @Thomasss welcome to the forum and thanks for posting. Sorry that you are having a problem using these apps. Did you get this resolved last night or are you still having this problem?

cheers
John

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Message 3 of 4

Re: Cannot open Netflix or Prime

Hi, the problem persisted last night but this morning seems to have resolved itself, thanks.

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Message 4 of 4

Re: Cannot open Netflix or Prime

Hi @Thomasss thanks for posting back and glad to hear all is working ok again now 🙂

cheers
John

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