Hi everyone, before I contact BT I thought I would ask here. I have an elderly neighbour whose wife has just died. She used the computer, but he doesn't. He is paying £65 per month, which I think must be a landline and Fibre package. He is out of contract, so I think he could just drop to landline only, as he obviously still wants the phone and as he doesn't have a mobile. However, his brother in law visits often and he brings his laptop and wants to be able to connect to the Internet when he visits, What would be the cheapest options?
If he doesn't use the Internet he should just get a phone package.
His brother in law can get a mobile phone package that gives him enough mobile data so that he can tether his laptop to it in order to use the Internet. This will save your neighbour a lot of money and the brother in law can pay for his own Internet usage!
this may be of interest
From the BT website.
If you don't have broadband and you're not planning to get it, you could get a discount on a BT landline. To find out if you're eligible, call us on 0800 587 0083.
Thanks I think that is for people on benefits and I don't think he is.
With regard to ringing the Options Team, he is extremely deaf, and I am not sure they will be prepared to talk to me about his account. He is only going to his wife's funeral tomorrow so I have told him I will try to help him later when he is a bit more settled.
With regard to the Mobile Phone option, I discussed that with the Brother in Law, but he is also elderly and doesn't want to get a smart phone.
Thank you all for your answers. One other thing, if he re-contracts, in order to pay less than the £65 he pays monthly now, he will no doubt have to enter a 24 month contract. If, as seems likely, he needs to go into a Care Home before the end of the contract, will ne still need to pay a penalty?
Quite a few care homes have phone lines for individual rooms so your neighbour may be able to use the home move facility if needed ,otherwise he will have to pay a penalty but this would be at a much lower rate than now.