Cisco AnyConnect VPN Issues

[Johnaliuk]

I keep having issuing connecting my work laptop (a Dell) to my work’s VPN (via Cisco AnyConnect). When attempting to login the certificate becomes corrupted resulting in AnyConnect dropping into a loop of disabling then attempting to repair the VPN connector.

This has begun happening since switching to BT.

Has anyone else encountered this? Any known issues?

[Keith_Beddoe · Accepted solution]

Welcome to this user forum. @Johnaliuk 

Try turning Smart Setup off.

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...

Make sure you are opted out of Web address Help.

http://preferences.webaddresshelp.bt.com/selfcare/

[Johnaliuk]

Thanks for the quick reply! I shall give that a whirl!

[Keith_Beddoe]

@Johnaliuk 

Has your issue ben resolved?