As you’ve no doubt noticed there are a lot of posts chasing vouchers for the various offers we run. Hopefully this will clarify the steps you need to follow to claim the vouchers initially and also how to chase them if you don’t receive them. Please remember that it can take up to 30 days form the initial claim for the voucher to be processed and issued.
For Sainsbury's GiftCard, MasterCard or BT Reward Card claim
Complete and submit the claim form at claim my reward. If you don’t receive the voucher in 30 day period then complete and submit the chase form at chase my voucher.
You can claim your voucher online once you've activated your BT Mobile SIM at claim your voucher. If you don’t receive the voucher in 30 day period then complete and submit the chase form at chase my voucher.
Please follow these steps to claim and chase your vouchers in the first instance. If there are continued delays get in touch and we’ll lend a hand but we cannot help unless these steps have been followed first.