I've 2 items on my Quarterly Bill: Broadband & Landline.
Since Current Packages include the Line Rental in the Broadband. Looks like I'm paying twice. Approx £242.40 @year, over the top. Not all bad; still exclusively, actively, funding the success of BT.
I spoke to someone on 0800 917 7136, who in my view was attempting to pressure sell me a fully-loaded package. About as good to me, as a chocolate fireguard. I informed the operative of my unease, and terminated the call.
So, how do you go about, getting your 2 products merged into a much cheaper contract. At the same time; not absorbing any more products. All I need is the 2 items combined, into a current style product.
Any advice & contact numbers, would be appreciated.
Solved! Go to Solution.
The options team on 0800 800 030 is probably the best option
Also you are aware you can say no if you don't want what is being offered to you & ask for a better package for your needs as well when you speak to them
Rang Billing, explained my query. I was put through, and worked through a personal 24month contract on my existing products.
A levelling of my products & costs. A saving of £24.71 @ Month. ALL GOOD !