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Message 1 of 3

Combining BT Broadband & Landline, into a Package ?

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Hi there.

I've 2 items on my Quarterly Bill: Broadband & Landline.
Since Current Packages include the Line Rental in the Broadband. Looks like I'm paying twice. Approx £242.40 @year, over the top. Not all bad; still exclusively, actively, funding the success of BT.
I spoke to someone on 0800 917 7136, who in my view was attempting to pressure sell me a fully-loaded package. About as good to me, as a chocolate fireguard. I informed the operative of my unease, and terminated the call.

So, how do you go about, getting your 2 products merged into a much cheaper contract. At the same time; not absorbing any more products. All I need is the 2 items combined, into a current style product.

Any advice & contact numbers, would be appreciated.

 Best regards.SinecoalCirph4 120.png

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Message 2 of 3

Re: Combining BT Broadband & Landline, into a Package ?

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The options team on 0800 800 030 is probably the best option

Also you are aware you can say no if you don't want what is being offered to you & ask for a better package for your needs as well when you speak to them

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Message 3 of 3

Resolved ¦ Combining BT Broadband & Landline, into a Package ?

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Sharing.

Rang Billing, explained my query. I was put through, and worked through a personal 24month contract on my existing products.
A levelling of my products & costs. A saving of £24.71 @ Month. ALL GOOD !

Best regards.SupermanA 4 125.png

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