Since the latest email update any new replies from myself or others to an existing email chain is now displayed as a fresh email. Before this my replies and new incoming replies were all displayed within a single item. I am using a Mac so there is no BT App to correct this. I am missing a setting?
Cheers, Paul M.
Solved! Go to Solution.
Go to the "change view" button on the right hand side and select "conversation view". This will lump all the emails in the one conversation/chain together.