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Message 1 of 3

Consolidated email threads

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Hi

Since  the latest email update any new replies from myself or others to an existing email chain is now displayed as a fresh email. Before this my replies and new incoming replies were all displayed within a single item. I am using a Mac so there is no BT App to correct this. I am missing a setting?

Cheers, Paul M.

 

 

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Message 2 of 3

Re: Consolidated email threads

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Go to the "change view" button on the right hand side and select "conversation view". This will lump all the emails in the one conversation/chain together.

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Message 3 of 3

Re: Consolidated email threads

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Hi

Many thanks for your quick response - that has improved matters !

Cheers, Paul M.

 

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