Doorbell never arrived

[Abjoy]

I renewed my package during the black Friday event that meant you got a free ring doorbell. I can't find anywhere to talk to anyone online so thought I'd try here! Anyone else had any problems with receiving their doorbell? 

[Keith_Beddoe]

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

[Matt-S]

Hi @Abjoy

Welcome to the Community and thanks for taking the time to post.

I'm sorry to hear about the delay in getting your doorbell sent out to you.

I've sent you a Private Message with details on how you can get in contact with the mod team.

Thanks

Matt