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Message 1 of 2

Email showing 1 unread mail

My email account is showing that i have one unread email but as far as i can see all my emails have been read any idea how to clear this

Thanks Ray

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Message 2 of 2

Re: Email showing 1 unread mail

Assuming that you are using webmail via a web browser. Log onto your email account and at the top of the list of emails you will see a small box to the left of the "From" header. Tick this box. That should select all your emails and put a tick next to them in the list. Now go to "Actions" in the menu bar above the list. Click on that and you will get a drop down box. Select the option " mark all as read". 

This should mark all your email as read and should stop it showing as having 1 unread message.

If you are using an email client/app there will be a similar setting but without knowing which email client/app you are using it is not possible to give more specific details.

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