I've recently upgraded my broadband package from Fibre 1 to Fibre 2 and yet my speed hasn't changed at all and I am still being capped at ~50Mb/s instead of ~73Mb/s (see screenshot below) and I am wondering why that is?
The broadband availability page (after inputting my address and landline) clearly shows that I could get the ~73Mb/s speed on Fibre 2 (see screenshot below). The broadband checker page also shows that my line supports up to ~80Mb/s (see screenshot below). What is also weird is that My BT Broadband page shows normally available speeds in the range of Fibre 1 and not Fibre 2 (see screenshot below).
Thanks in advance, U.
according to dslchecker your connection speed was 58mb which is above the max speed for fibre 1 therefore you must now be on fibre 2. speeds shown by BT are connection speeds not download speed like that shown by ookla
you can only get as fast as your line can handle and just by removing fibre 1 cap of 55mb does not mean you will automatically move to fibre 2 max speed
can you post hub stats advanced settings then technical log information - NOT the actual logs
You are right, I didn't notice that the observed speed was 58Mb/s. But even then, the broadband checker page shows that my line supports up to ~80Mb/s (which is the Fibre 2 cap), why am I then only getting ~58Mb/s-ish?
Here are the hub stats (uptime is low as I've recently performed a factory reset thinking it would improve the speed);
The dslchecker shows your expected speed range is 80/60mb with handback mb not that your line can support 80mb. from your stats your attainable is only 59mb so you are right at bottom of estimated range.
Are you using the master socket? Have you tried using test socket with a filter to see if that makes any difference?
Yes, I am using the master socket. It is the type with two sockets (one for broadband and one for telephone) therefore (as far as I know) it doesn't have a test socket, and using a filter is not advisable (wouldn't work)?
It does have a test socket behind the removable frontplate. The whole point of a test socket is to completely isolate your internal wiring which could be causing the problem. The test socket requires a filter to enable the hub to connect to it.
I would maintain connection for a few days and see if DLM increases your connection speed as exactly 55mb down looks like capped at fibre 1 max.
your connection down/up appears low compared to dslchecker but consistent with the BT estimate you posted initially.