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Message 61 of 68

Re: Free Tech Gift Time

Hi @wmenary2019  welcome to the forum and thanks for posting. I'm sorry you have not received your gift yet and could not get any help from the chat service. Once we raise a case for a delayed gift it can take 5 working days for the team to get back and update us. I'm sure that this has been raised already for you but I've sent you a Private message explaining how you can contact the forum moderation team so we can check on this for you. 
Check here: https://community.bt.com/t5/notes/privatenotespage

Cheers
John

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459 Views
Message 62 of 68

Re: Free Tech Gift Time

thanks i have replied to the pm from the mod, activation was the 15th of last month but yet to receive any email with the code 

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458 Views
Message 63 of 68

Re: Free Tech Gift Time

@sb09sss thanks for confirming this is all sorted for you 🙂

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Message 64 of 68

Re: Free Tech Gift Time

i have now received my code to claim the free gift. thanks

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Message 65 of 68

Re: Free Tech Gift Time


@wmenary2019 wrote:

i have now received my code to claim the free gift. thanks


Excellent Smiley Happy

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428 Views
Message 66 of 68

Re: Free Tech Gift Time

Hi @wmenary2019  Thanks for the update and glad to hear you now have your gift. There was already an open complaint on your account about this so I wanted to check if your happy for me to close this now. Post back and let me know.

cheers
John

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424 Views
Message 67 of 68

Re: Free Tech Gift Time

yes i'm happy the issue has now being resolved thank you

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420 Views
Message 68 of 68

Re: Free Tech Gift Time

Thanks @wmenary2019 

I'll let @JohnC2 know that you've posted back Smiley Happy

Cheers,

Robbie

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