Hi hope someone with a bigger brain can help. My mother has received this to either upgrade to halo for £45.99 a month or have fibre 1 for £27.99 a month. Apart from a box what benefit is there for an extra £18 a month it’s not like they used the internet for anything other than a bit of FaceTime , emails and a bit of online shopping 🛒. I have read the details but still don’t get it please explain simply. It doesn’t seem worth it ?
A choice of new deals for you
Free upgrade to Fibre with BT Halo 1 £45.99 / month† for 24 months
Keep Connected Promise
Our Price Promise - your price won't suddenly go up when your contract ends
Unlimited usage - endless monthly data, so you can stream, browse and download as much as you like
Renew now
Our best deal for your current package - Fibre 1 £27.99 / month† for 24 months
With our Stay Fast Guarantee you'll always get the speeds you've been promised or £20 back
Unlimited usage - endless monthly data, so you can stream, browse and download as much as you like
It is a sales gimmick.
BT offer you guarantees about various things that should be seen as what you should get in any event such as a "Keeping you connected" and "No End of Contract Price Rises" etc
see link
If your mother is happy with what she has got and has a reliable connection I would just stay as she is and keep her money. BT don't need it!