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Message 11 of 15

Re: Help Needed

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@PaddyB  @NeilO 

Sorry to be a pain, just wondering if you have any idea were I am in your queue?

 

Kind Regards
CJT80
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Message 12 of 15

Re: Help Needed

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I'm sorry about the delay @CJT80 you're very near the top.

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Message 13 of 15

Re: Help Needed

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@NeilO 

Very glad to hear it.  My head is spinning from calling BT again this morning.

Latest update I am now awaiting a call back Monday to re-order the order that failed... 😭😭

Kind Regards
CJT80
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Message 14 of 15

Re: Help Needed

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@NeilO @PaddyB - Sorry to be back again

Latest update: As of writing this message the promised call at 11:00 today has not materialised.

Still have no Broaband and no incoming calls.

Working from home on the 4G WiFi hub is not great either as it provides about 1/4 of the speed I can get on my line.

Kind Regards
CJT80
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Message 15 of 15

Re: Help Needed

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I just wanted to let you all know that, thanks to a wonderful Openreach Engineer (who I will be telling Openreach about) my FTTC service finally works after almost 4 weeks!

He arrived at 9 am this morning, went off to do a lot of work behind the scenes and re-appeared around 1:15 pm.

By 2pm he'd left and the FTTC is now up and running.  I am advised the landline will follow shortly.

Sadly having had to wait SO long to get it fixed, this is likely to be the end of my journey with BT.

Kind Regards
CJT80
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