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andyg0141
Aspiring Contributor
2,727 Views
Message 1 of 11

Home Hub 5 & Swann CCTV DDNS

Hi,

 

Trying to get my Swann CCTV working with my Home Hub 5 but I cant appear to set up the Dynamic DNS in the Home Hub menu - it doesnt appear to give an option for the swann DDNS.

 

Can anyone provide any info as to whether it is supported etc?

 

Thanks, Andy

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Liam_
Recognised Expert
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Message 2 of 11

Re: Home Hub 5 & Swann CCTV DDNS

Is there not an option in that menu for manual entering of details?

Something like 'Other' at the bottom?

Don't use hubs here and the Hub 5 I have is in it's box.

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Keith_Beddoe
Distinguished Sage
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Message 3 of 11

Re: Home Hub 5 & Swann CCTV DDNS


@andyg0141 wrote:

Hi,

 

Trying to get my Swann CCTV working with my Home Hub 5 but I cant appear to set up the Dynamic DNS in the Home Hub menu - it doesnt appear to give an option for the swann DDNS.

 

Can anyone provide any info as to whether it is supported etc?

 

Thanks, Andy


Only a limited number of DDNS providers are supported. Usually a CCTV system has its own DDNS service provided by the manufacturer within the camera or DVR system itself. There is no need to use the home hub.

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andyg0141
Aspiring Contributor
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Message 4 of 11

Re: Home Hub 5 & Swann CCTV DDNS

The Swann CCTV was supplied with its own DDNS which I have signed up for but I was then trying to input these details into the HH which is where I got stuck.

Is this the wrong thing to do - should I be putting the details into the CCTV DVR only? Thanks
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Keith_Beddoe
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Message 5 of 11

Re: Home Hub 5 & Swann CCTV DDNS

Normally its an option within the DVR settings, that is the only place you would enter it. Not many routers have inbuilt DDNS support, so people who make DVRs, include it in their firmware.

 

The DVR checks the public IP address at regular intervals, and if it changes, it updates the manufacturers provided hostname.

 

Foscam do a similar thing with their stand alone cameras.

 

Do Swann provide their own DDNS service, or do they suggest one to use?

 

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andyg0141
Aspiring Contributor
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Message 6 of 11

Re: Home Hub 5 & Swann CCTV DDNS

Hi Keith, they now provide their own DDNS service now - http://www.swann.com/us/dvr-ddns-portal. I have signed up for this. I take it its just a case of entering these details into the DVR rather than my HH? I cant seem to find any clear guidance on it :s Thanks
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Keith_Beddoe
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Message 7 of 11

Re: Home Hub 5 & Swann CCTV DDNS

That would be correct, just follow the guidance, or look online at their support site.

 

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andyg0141
Aspiring Contributor
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Message 8 of 11

Re: Home Hub 5 & Swann CCTV DDNS

Still nothing. Try putting the DDNS details in but just keeps saying failed. Am I missing something?

 

thanks

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andyg0141
Aspiring Contributor
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Message 9 of 11

Re: Home Hub 5 & Swann CCTV DDNS

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Keith_Beddoe
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Message 10 of 11

Re: Home Hub 5 & Swann CCTV DDNS

I cannot really help with this. I would be surprised if the user name is the same as the domain name.

I suggest looking at their support pages.

 

If all else fails, then try using NO-IP DDNS service, which is supported by the home hub.

A single hostname is free.

 

 

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