Home hotspot 600 extender plug has no power light whatever I try. I suspect it is broken but am open to other suggestions.
Hi @Andy23 welcome to the community and thanks for posting. I'm sorry to see you're having problems with your Home hotspot 600. Have you tried a factory reset?
1 Make sure the extender or the hotspot is plugged in and the power socket’s switched on.
2 Press the Link button on the extender for more than 15 seconds or
the Reset button on the hotspot for 1 second to restore factory default settings. Give it
a couple of minutes. If everything’s okay, the Power indicator on both will light up.
If these steps don't help I'd recommend getting in touch with us on: 0808 100 6116
Monday to Friday 9.00am to 5.30pm, Saturday 9.00am to 2.00pm
By email: email@example.com