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Message 1 of 5

Hub Resetting every night - CWMP: Initializing transaction for event code 2 PERIODIC

Since the Hub 5 got updated firmware the connected has been dropping every night - seamingly whilst it does some periodic update:

Screenshot_052118_092001_PM

As you can see from the TR069 filter ....it seams to be running a periodic even. At this time most people are asleep - however I'm usually deilvering training session virtually to customers.

Screenshot_052118_091918_PM

I assumed this should not "drop" my connection...but if does!

 

Thanks for any feedback.

 

I cant see any place to "Stop it". Any suggestions????

 

 

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Message 2 of 5

Re: Hub Resetting every night - CWMP: Initializing transaction for event code 2 PERIODIC

Have you tried a factory reset by pressing the recessed button on the back and holding 20/30 secs until lights flash  this may help allow the new firmware to install correctly



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Message 3 of 5

Re: Hub Resetting every night - CWMP: Initializing transaction for event code 2 PERIODIC

Failing that, ditching the hub and getting a third party VDSL modem/router 100% guarantees to resolve the problem, BT can't tinker with third party routers!

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Message 4 of 5

Re: Hub Resetting every night - CWMP: Initializing transaction for event code 2 PERIODIC

Thanks for the reply. 

I'll try the factory reset first. 

 

In preparation - whats the replacement is in the lead?

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Message 5 of 5

Re: Hub Resetting every night - CWMP: Initializing transaction for event code 2 PERIODIC

a lot depends what you want to do and how much you want to spend  the popular choice is tplink 9970 at about £30/35



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