cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
712 Views
Message 1 of 2

Hub blue but no internet

Hi,

My Bt hub is currently blue but I can’t gain access to the internet wired or through WiFi. I have done things like the factory reset and switching on and off. I don’t own a landline to test the line that way. The shop next door I’ve been in also is having problems. Online it says service is running fine and with diagnostics no problems where found with BT.

 

anyone know what or why this could be? 

0 Ratings
1 REPLY 1
707 Views
Message 2 of 2

Re: Hub blue but no internet

@Johnny90 

What message do you get?

Are you a BT Business customer, or a BT Residential customer?

0 Ratings