NER
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Re: Hybrid Connect - Not working
is anyone else able to see if the hub as assigned a mobile ip address for the hybrid connect as show in my pic?
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NeilO
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Re: Hybrid Connect - Not working
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NER
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Re: Hybrid Connect - Not working
oh no i dont have that why would that be so thats the issue then?
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NeilO
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Hi @NER, yes that's why it won't work, you need a Halo 3+ subscription for the Hybrid Connect. May I ask how you got hold of the Hybrid connect equipment?
Thanks
Neil
NER
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Re: Hybrid Connect - Not working
sure bought it on ebay, will contact bt to get the subscription now then thanks for your help
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NeilO
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Re: Hybrid Connect - Not working
@NER Oh, I see, when you subscribe you'll be sent another Hybrid connect router. They shouldn't be selling these on Ebay without explaining you need a subscription to Halo 3+.
Thanks
Neil
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NER
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Re: Hybrid Connect - Not working
Yeah thanks for your help, wish they did as then could not have purchased and would have saved me lots of time trying to get it working 🙂
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InTheBox
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Re: Hybrid Connect - Not working
Hi @NeilO I have another issue with my hybrid connect can you help please im really struggling with set up.
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InTheBox
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Re: Hybrid Connect - Not working
I think I posted it in wrong subject 😬
https://community.bt.com/t5/BT-Devices/Hybrid-connect-setup-fails-at-signal-test/m-p/2152751#M21470
https://community.bt.com/t5/BT-Devices/Hybrid-connect-setup-fails-at-signal-test/m-p/2152751#M21470
NER
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Re: Hybrid Connect - Not working
Seems the person i got this from on email, suggests that if i get an EE Sim card and swap it out with the current BT which is inside the hybrid connect it will work as a backup 🙂
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