cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
992 Views
Message 1 of 3

Inability to log on to eail or MyBT

When I try to log on to either email or MyBT, i get the message 'strongauth.secure.bt.com says ca is not defined' the screen then halts and I have to try again. This can sometimes occur 2 - 3 times before a successful log on

2 REPLIES 2
641 Views
Message 2 of 3

Re: Inability to log on to eail or MyBT

I have this same problem. If I right-click on the webpage and hit 'reload' it then works properly.

 

0 Ratings
624 Views
Message 3 of 3

Re: Inability to log on to eail or MyBT

Try clearing your browsers history and cookies. If it lets you, select the option to clear from all time.