So, I lost all terrestrial channels a few weeks ago due to my local mast going up in flames.
I have two boxes in my house and while all channels have now returned to my secondary box (without retuning) my main box in the front room still hasn't picked them back up. I've retuned several times and even done 2 factory resets with no luck. I'm also missing a couple of apps (itv hub etc) on my main box that I have on my secondary box.
ITV hub would be missing as it cannot verify that you're in a TV region that can receive it.
Have you checked the aerial connection into your box? If you plug that cable directly into your TV instead, are you able to tune to TV channels?
Hi and thanks for your reply.
Just tried what you suggested and my tv has picked up 13 channels.
So would I be right in saying that my main box is faulty?
I can't see any obvious signs of a loose connection at the other end.
Everything was working fine until the bilsdale mast went down, and like i say everything is back to normal on the secondary box in the bedroom.
Is it time for an engineer to come out?