Solved! Go to Solution.
Make sure you turn off "smart setup" on the Homehub.
See link how to do that.
http://bt.custhelp.com/app/answers/detail/a_id/44328/~/what-is-smart-setup-on-the-bt-hub%3F-how-can-...
Can you post stats from your hub. If hh6 then advanced settings then technical log information. If hh5 then troubleshooting then helpdesk
@gg30340 wrote:
Make sure you turn off "smart setup" on the Homehub.
See link how to do that.
http://bt.custhelp.com/app/answers/detail/a_id/44328/~/what-is-smart-setup-on-the-bt-hub%3F-how-can-...
Nice one @gg30340