Move Mobile number from one BT account to another BT Account

[djdigitald]

I need to move a mobile number from one account to another. Both are BT accounts, can this be done?

[-Richie-]

Have a look at How do I invite someone or accept an invite to join Family SIM?

You can do it online yourself.

[djdigitald]

I have looked at my account and I cannot see that option.

[djdigitald]

Can anyone help as i seem to be getting nowhere fast

[Keith_Beddoe]

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

[djdigitald]

Thanks Keith.

[RobbieMac]

Hi @djdigitald

Thanks for posting back and I am sorry you're not getting anywhere.

I have sent you a private message with instructions on how to send us over your details and we'll look into this for you.  Please include a brief description explaining exactly what the issue is and what you're trying to do.

Thanks,

Robbie

[StephanieG]

Hi @djdigitald thanks for sending in your details.

The account merge shouldn't be a problem, I just need to go through some security questions before we can proceed. Please get back to me when you can with a suitable time and contact number for me to call.

Thanks

[StephanieG]

Hi @djdigitald I'm sorry I haven't been able to get hold of you over the last few days. I have sent you an email, please get back to me when you can.

Thanks

[LeanneH]

Hi I am also interested in moving my partners mobile (bt) to my account but can’t seem to find how to do it. Can you help please?