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Message 1 of 3

New BT email

Is anyone else having this problem with the new BT email, when I delete a message it just buffers & I end up having to refresh, the whole page not just inbox. Doesn't always happen, but when it does, especially when the inbox is quite full & it keeps happening, it's getting very frustrating. ?Any ideas?

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Message 2 of 3

Re: New BT email

Hi @lee8553  welcome to the forum and sorry that you are having a problem with deleting emails on the new email platform. 
Are you using the App or webmail?
Have you tried on another device to see if you have the same issue?

cheers

John

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Message 3 of 3

Re: New BT email

Thanks for your response

It's on the webmail, but strangely hasn't happened at all the last couple days where before it might be couple times a day or what seemed like every 5 minutes, perhaps it was just a glitch. I will continue to monitor. 

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