Moved into new build and have fibre
pon and power light is on solid not flashing
BT doesnt have our address listed so cant get broadband connected
Ourselves and BT have filled out forms with openreach but no luck what next to try?
Have phoned BT many times and filled out forms directly on openreach site directly still no luck after 2 weeks doesnt seem much else to do apart from wait?
From the checker but dont know what it means?
|Up to 1000||Up to 220||--||Available||1 Stage|
Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG Feed with no anticipated issues.
ONT exists with no active service. A spare port is available. Network is at capacity so a new ONT cannot be ordered.