I have recently purchased a BT Infinity package with the mastercard incentive.
Apart from the inital 3 emails saying my order is being processed I have not recieved anything since. This was nearly a week ago.
Secondly I am concerned the mastercard will be sent to the property, which I do not have access to until August 4th.
Could a mod confirm my order is actually being processed as the order tracker says no orders found. Could you also confirm when the mastercards are usually dispatched?
Thanks for posting!
Sorry that you haven't heard any word back about the order you placed. Do you want to have a word with our >> Order Live Chat Team << this afternoon for an update on the order?
Let me know how you get on chatting with them.