So day 3 of no broadband running on G4 Mini Hub. Its not the Hub (Same issue of two hubs) and no errors on the ONT?
BT say that they can see fibre to be house but cants see the hub, have tried changing over the cat cable no different hub has been reset, turned off the ONT still no connection. lights on the ONT are:
TEL1 - NO light (nothing connected to that port)
PORT1 - Green flashes every few seconds (slow flashing)
LOS = no light
PON - sold green
POWER - Sold Green
engineer booked - could it be a faulty ONT?
hub has hundreds of entries
"PPP: Sending PADI"
Solved! Go to Solution.
Sounds more like an authentication problem with the BRAS.
as you already have engineer booked then hopefully he will fix it
If it is the ONT, which doesn't look likely.
Have you tried making a direct PPPoE connection to the ONT with a laptop/PC to completely rule out a problem with the hub?
Sounds very much like a PPPoE authentication problem.