No Fitbit code yet!

[jonbhoy]

Hiya,

Sadly another user not had their fitbit code yet . I went live on the 8th Nov and understand you need to be live 14 days but gone past that now and sadly nothing yet.Can anyone help please?

Many thanks

[RobbieMac]

Hi @jonbhoy,

Welcome to the Community and thanks for your post!

Sorry that you haven't received the code to claim your gift.  Did you check all the folders in your mailbox for the email containing the code?

If there is no sign of it and as the 14 days have passed send us over your details and we'll look into this for you from here.

Click on my username here >> RobbieMac << and you'll see our contact link underneath my profile picture.

Cheers,

Robbie

[redspelly]

Hi John

I have also had BT Broadband for over 14 days now and no code - can you help please?

[RobbieMac]

Hi @redspelly,

Welcome and thanks for your post!

Sorry you haven't received the code to claim your gift.  We'll look into this for you from here too.

Click on my username here >> RobbieMac << and you'll see our contact link underneath my profile picture.

Cheers,

Robbie

[redspelly]

thanks John - have PM'd you my details

[StephanieG]

Hi @redspelly I checked this for you and I can see that an email with your code was sent out today. I am sorry for this delay in getting it out to you.

Can you check your email account and let me know? If you still haven't received it I'll chase this up 🙂

Thanks

[redspelly]

Thanks Stephanie - code received and fitbit ordered - thanks again. John

[StephanieG]

@redspelly that's perfect, thanks for getting back to me so quickly!

[jonbhoy · Accepted solution]

Many thanks Robbie,email arrived and order placed.Really appreciate the prompt action Sir.

[PaddyB]

Hi @jonbhoy,

Thank you for posting back. I'm glad this has been sorted and that your order has been placed.

Cheers

PaddyB