Solved! Go to Solution.
I have aske forum mods to help as they are BT employees they will post here
Hi @Kernowklt sorry you still awaiting the fault with your service to be fixed. I suspect that a new fault has been opened when you contacted earlier so that will get the ball rolling. We will be happy to chase this up for you if you send us over your details by clicking on my profile and selecting the contact the mods link to complete the form.
Hi @Kernowklt Thanks for sending in your details. I've checked and can see and engineer was working on the fault this afternoon and your service should now hopefully be up and running.
Post back and let me know.