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Message 11 of 18

Re: Now TV app breaking up

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I was watching NowTV through the app earlier and it was fine with no buffering. It's probably a temporary issue with NowTV at their end. 

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Message 12 of 18

Re: Now TV app breaking up

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Happens nearly everyday, including this evening.
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Message 13 of 18

Re: Now TV app breaking up

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I'd run some speed tests because there's nothing wrong with the app because that works fine. It's could be something to do with your set-up or network congestion in your area. 

The only time I have had an issue with NowTV via the Youview box was due to a national NowTV fault

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Message 14 of 18

Re: Now TV app breaking up

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As I said, speed is fine and I can watch 4K sport and movies,Prime, Netflix, iPlayer with no problems at all. So speed /connection is not the issue.
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Message 15 of 18

Re: Now TV app breaking up

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Try updating the app and software on the box. We've been using it for a few months without an issue so it's not a specific problem with the App. If it was, people would be talking about it here and also on the NowTV forum and Doendector would be flagging up issues as well

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Message 16 of 18

Re: Now TV app breaking up

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Thanks for advice, for info there are a number of similar threads on the Now TV forum.
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Message 17 of 18

Re: Now TV app breaking up

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I have found that the NowTV app can be very sensitive to bandwidth availability changes especially with the HD Boost. That mainly happened when the went 1080p but I haven't experienced it since they launched on BT though. Other times I found that it can start buffering during a film streaming at 1080p and then I have to start the stream again. Personally, I just think the app on all formats isn't particularly efficient with data and memory management but on the flip side, the 1080p picture quality makes Netflix's equivalent look a bit poor

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Message 18 of 18

Re: Now TV app breaking up

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Hi yes me to . Without fail every night. Close the app and start again.
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