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Message 1 of 5

ORDI request

Hello.

I've been asked by Plusnet to contact BT to make an ORDI request.

My address doesn't appear on the Openreach system (although the other houses in my postcode do).

I am a BT Landline customer but my broadband is with Plusnet.

Any help would be appreciated.

Thanks,
Dom

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4 REPLIES 4
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Message 2 of 5

Re: ORDI request

is your address the same on plusnet and BT records?  is it also same on royal mail database?



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Message 3 of 5

Re: ORDI request

Hi Dom2021

Thanks for posting I can have this looked at for you, to see if we can resolve it.

I've sent you a private message asking for some more information.

Thanks

Stuart

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Message 4 of 5

Re: ORDI request

Thanks for your reply.

Yes, the address is the same on both plusnet and BT records, and on the Royal Mail database.

Thanks,

Dom

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Message 5 of 5

Re: ORDI request

PM sent.  Thanks for your help.

Dom

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