Hi,
I have a recurring, intermittent problem, and would be appreciative of any advice.
I have WholeHomeWifi on a BT Hub 2. I am running Outlook on a laptop connected wirelessly.
I have installed an IMAP email account successfully. It works successfully for an unpredictable length of time before failing.
Failure is:
1) Unable to synchronise IMAP folders in Outlook 365 app on laptop
I have:
1) Reinstalled Outlook, correctly checked server settings, reinstalled the IMAP account - done all of these multiple times
2) Synchronised Outlook via VPN on my iPhone - works fine - so I assume it is not a primary Outlook problem.
3) Reset my Hub.
Note:
1) This happens on occasion with no predictable reason. For example, I reset everything today, and it was only after opening and closing the app 5 times that it failed.