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Parental controls
Hi, I need to turn off my parental controls. I try on the app, but it just gives instructions but the instructions aren't right because the option of 'manage my extras' is not there. Can anyone help please? I don't even know why they're on, as they weren't before.
Tia x
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Re: Parental controls
Ask your mum or dad.
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Re: Parental controls
I'm 35 haha and my parents have passed!
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Re: Parental controls
You need to be logged in to MyBT as account holder rather than account manager.
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Re: Parental controls
Hi, thanks for that but there's still no option of 'manage my extras' 😞
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Re: Parental controls
When logged in to the app, select 'Your Products' > 'Broadband' > scroll down to 'BT Parental Controls'
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Re: Parental controls
Hi @Skipfem,
Thank you for posting. If you follow the steps @licquorice has posted you should be able to turn off the Parental Controls.
You can find out more here - Turning Off Parent Controls
Thanks,
Paddy