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Message 1 of 5

Please Upgrade Your Profile

Hello,

 I am prompted on the myBT homepage to upgrade my profile, however the ‘save these changes’ button is not working. I have tried three different browsers all with the same outcome. 

Does anyone have any suggestions?

Thanks

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4 REPLIES 4
592 Views
Message 2 of 5

Re: Please Upgrade Your Profile

Hi,

Can I ask a mod to take a look at this please? 

Thanks

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Message 3 of 5

Re: Please Upgrade Your Profile

are you using a mobile? if so have you tried changing to desktop view  alternatively try 150



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Message 4 of 5

Re: Please Upgrade Your Profile

I’ve tried it on mobile and desktop. It’s definitely not working. 

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Message 5 of 5

Re: Please Upgrade Your Profile

Thanks for trying everything @United77. We'll take a look at this for you. I'll drop you a message so you can get in touch.

Cheers

David

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