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Message 1 of 6

Public / Private ip address

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I was called today by a person claiming that he was with BT. He claimed that my ip address had been changed by someone without authorisation from being a private ip address to a public ip address. He claimed that this meant that this rendered my devices being accessed by anyone. Hev proposed that I make some changes (unspecified) that would allow him to change some settings on a BT server that would make my ip address private again.

Is this a scam? Is there any truth in private ip addresses being safer than public ones?

Thanks to anyone who can clarify this.

 

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Message 2 of 6

Re: Public / Private ip address

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It is just one of the many scams going about.

BT will never call you to tell you that you have a problem with your IP address or anything else for that matter.

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Message 3 of 6

Re: Public / Private ip address

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Message 4 of 6

Re: Public / Private ip address

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Your link only takes me to BT Help general page. Not to where you intended.
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Message 5 of 6

Re: Public / Private ip address

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You are posting on a three year old thread which at that time the link did take you to the relevant page.

I would suggest that rather than posting on an old thread you start a new thread stating exactly what your problem is.

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Message 6 of 6

Re: Public / Private ip address

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Oops! I didn't notice the date.
Will do thanks!
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