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Message 1 of 2

Removing multiple accounts from BT ID

Does anyone know how I can remove old accounts from my BT ID? Speaking to BT today, the service assistant didn't think this was possible. 

 

Thanks

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Re: Removing multiple accounts from BT ID

Hi @chammer welcome to the community and thanks for posting. I'm sorry the customer service advisor didn't help you with that earlier.

Yes, it's possible to remove the old accounts from the BT ID. I'll send you a private message so you can get in touch with the moderation team and we'll be happy to help you with that. You'll find the message by clicking on the envelope in the top right of the community.

Thanks

Neil

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