Hi, I've reached the 30 day mark since buying a BT Mobile product so have followed the link to claim my reward card. I've followed the instructions so far but cannot actually find a button to "claim" the reward. Clicking on the bt.com/claimmyreward link takes me to a page with a "Claim Your Reward" link which takes me to a login page which takes me the the same screen I started at with the list of available rewards. I've not seen any confirmation it is claimed, or had any emails. Is it now claimed, or is there a problem somewhere that's sending me in a loop?
Hi @mrt1981 welcome back and sorry that you are not able to claim your reward card yet. I've sent you a Private Message with details on how to contact the Mod team and we will be happy to help get it claimed for you.
We are busier than usual at the moment so it may take a bit longer than normal for us to get back to you.