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Message 1 of 4

Reward card error

hi all

ive received texts and emails saying i can claim my reward card and that I’m still to claim it however when i click the link and log in it comes up with 

Error !

Please try after some time. 
any help would be greatly appreciated

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3 REPLIES 3
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Message 2 of 4

Re: Reward card error

Hi @Danac2012 and welcome to our community.

Sorry you're having bother claiming the reward. Have your orders closed and services been activated yet?

Cheers

David

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Message 3 of 4

Re: Reward card error

Hi @DavidM Yes both the order is completed and services active 

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Message 4 of 4

Re: Reward card error

Thanks for confirming that @Danac2012 .

I'll need to take a closer look at this for you so I've dropped you a private message to get in touch.

Cheers

David

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