Until recently, I got a rock solid 65-66mbps download and 18-19 upload using HH5 and plugged into main BT socket. The phone line was on an extension socket fed off the main BT socket. When decorating we decided to remove the phone extension socket wiring and now plug the phone in to the main BT socket - so both the fibre and phone line are now in the main BT socket. I dont know if it is related but I now am receiving 48-52 ish download and 12-16 upload. Nothing else has changed in the set up other than removing the extension phone socket/wiring. Can removing the extension socket/wiring really make a significant speed difference or is there likely to be a network or other issue?
Solved! Go to Solution.
all back to normal - really not sure what had happened but it was nothing to do with the internal wiring - after "cube" internal engineer visited they said nothing obvious wrong but reffered to BT/openreach for a boost engineer visit. Lo and behold just after then I get call to say whatever the issue was is now resolved - I think my profile may have been wrong but all now sorted!