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Message 1 of 6

Trying to log onto MyBT redirects to Webmail page

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Trying to log onto MyBT redirects to Webmail page. Has anyone else had this problem?

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Message 2 of 6

Re: Trying to log onto MyBT redirects to Webmail page

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Are you selecting MyBT from this page?

https://www.bt.com/ 

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Message 3 of 6

Re: Trying to log onto MyBT redirects to Webmail page

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Just tried from there and still get redirected after briefly seeing a "myBT" page before redirecting to the webmail
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Message 4 of 6

Re: Trying to log onto MyBT redirects to Webmail page

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If this is a new problem and it used to work perfectly, try a different browser just to check another possibility.

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Message 5 of 6

Re: Trying to log onto MyBT redirects to Webmail page

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Hi, Have just had chance to check with different Browser & Laptop & OS ( problem under Chrome & Windows 10, OK with Firefox & Linux) will clear down Chrome "History" and mark as fixed. If not OK will open new problem.
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Message 6 of 6

Re: Trying to log onto MyBT redirects to Webmail page

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Having the same problem tried it with Edge and chrome with the same result  any help much appreciated 

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