Hi I hope someone can help. Recently on my partners samsung phone he can not open bbc apps or aol app. When he uses it outside on mobile data it works It is just a problem at home when using B T wifi. I have tried cleaning cache etc. Switching internet on and off etc. Any suggestions please
Check that web protect is switched off in MYBT
Hi Thankyou for your suggestions. The app eg BBC news just goes to open first page then does nothing. I went on play store updates which it says it's on auto update .I updated anyway but still hasn't fixed the issue. I find it strange the apps work when using mobile data. Very confused.Thanks again
I am still having the same issue ..cant get aol and bbc apps to open on mobile when using Bt internet. Just checked and it works fine on Data roaming..
Very confused. Any more suggestions would be appreciated. Thanks