Unable to pair BTTV box since iOS 14.5 update

[mattanorak]

Hi there.

It seems as though it’s not possible to pair the BTTV box (Humax DTR-T4000) with iOS since the iOS 14.5 update.  Has anyone else had this issue?

I’m able to pair devices that are on prior versions of iOS.

BTTV app version is 4.2.8.

Thanks.

[ney]

I have not updated my iPhone xr as yet to iOS 14.5 as like to wait till a new iOS has been out a few weeks before updating my iPhone.

BT TV App still works for remote recording on iPhone xr thats still to be updated.

I updated  my iPad mini 4 to iOS 14.5 last night and it now looks like the BT TV app  is no longer linked to the Youview T2100 box. I have not as  yet tried to pair it back up with the box as never had time last night. Will try and do it later the day to see if it works.

Darren

[DarrenDev]

When you say unable to pair, at what stage does it fail?

Can you find your box? Do you see an error?

[DarrenDev]

OK, we've confirmed that iOS 14.5 breaks device discovery - we're investigating and will release a fix ASAP.

[TimCurtis]

@DarrenDev 

Impressive, less than 1 hour to have determined that there's a problem.👍

Nothing to do with the change Apple made that breaks alot of automatic connectivity to location tracking etc (or whatever it's called) is it?

[DarrenDev]

OK, so the good news is we've found the cause.
Bad news is that we now need to beg Apple for special permission to allow our app to search the network - a very bizarre setup, given we're only trying to use a protocol that Apple themselves invented and use as standard for their devices! Yet now they consider it unsafe/restricted.
We're at the mercy of Apple ... if they let us have the permission, then we'll aim to get an app update released shortly after.

[ney]

Will hold off updating my iPhone xr the now then . I have just failed to re pair my iPad Mini 4 to my Youview box with the BT TV app.

I meanly now just use the BT TV app for remote recording and to Use the EPG when I not got TV on. Since I upgraded to Now Big Entertainment with HD add on 14 months ago.

@DarrenDev that was good you found the fault. Hopefully Apple will give you the permission to let the BT BT app to work.

iOS 14.5 seems to have had a few changes.

Darren

[mattanorak]

Thanks for the quick response and investigation!  Apologies for the late reply - I forgot to subscribe to the thread so I missed the posts!  Good to know it’s not just me and that you’ve found the problem.

Fingers crossed that Apple allow the fix to be issued.

[TimCurtis]

@DarrenDev 

If only there was a way of letting iOS users of the app that they should avoid updating.

I've posted a warning on the Youview community but not many of the active BT TV app users will see that.

I think many will want to update promptly because of the privacy change that was implemented without knowing the implications. I also wonder if there are other apps out there that will be similarly affected.

Perhaps BT should get pre-releases of significant Apple changes.

[DarrenDev]

We join the betas as soon as they're available, and usually have issues fixed before major releases are out there.  We had tested 14.5 before release, but somehow this feature was missed - not helped by the fact that Apple haven't claimed any changes in this area for this update.

The feature they're blocking now was supposed to be blocked in iOS 14.0 but it didn't block our app, so we'd assumed our implementation didn't count.

We're still waiting for an answer from them on it.

Update: just found definitive proof of the cause - a bug with the blocking in 14.0 that was "fixed" in 14.5.  The permission from Apple is required.