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Message 1 of 3

Upgrade due, can I switch to just sim only instead?

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Hi,

Basically my mobile contract (currently with handset) is due to end in August so I’m showing as being due an upgrade. 

My current handset (iPhone X) is still operating fine so I was wondering if I could just switch to Sim only instead?

Obviously I want to keep my current number so will it be a case of informing that I don’t wish to extend current contract and then take out a new sim only deal and then arrange to get phone number set to new sim? Must be an easier way! 

Thanks!

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Message 2 of 3

Re: Upgrade due, can I switch to just sim only instead?

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You can go from a handset to another handset plan in your last 3 months.
You can go from a handset to Sim only plan in the last 30 days.

You said your contract ends at the end of August, so wait until the end of July or the start of August and downgrade to a sim plan that suits your needs

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Message 3 of 3

Re: Upgrade due, can I switch to just sim only instead?

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My contract has ended and it still says I can't upgrade. Why?

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