Voucher code for Samsung Galaxy

[rob77777]

BT package went live 24th Aug, but still have not received an email regarding voucher code ?

[Keith_Beddoe]

@rob77777 

Did you apply online, or over the phone?

[rob77777]

Online

[Keith_Beddoe]

What date did you place the order?

If it was in August, then these would have been the options.

https://shop.bt.com/other-pages/bt-customer-offers/bt-broadband-august-2019-offer/

[rob77777]

End of July 2019

[Keith_Beddoe]

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@rob77777 wrote:
End of July 2019

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There was no Samsung Galaxy Tab on offer that month.

https://shop.bt.com/other-pages/bt-customer-offers/bt-broadband-july-2019-offer/

[rob77777]

Thank-you for that, but I have never received an email with my voucher code

[Keith_Beddoe]

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@rob77777 wrote:
Thank-you for that, but I have never received an email with my voucher code

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I am not sure what dates in July that the offer was running.

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

[rob77777]

Sorry, have just checked my emails, and it was ordered and confirmed on the 3rd Aug 19

[Keith_Beddoe]

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@rob77777 wrote:
Sorry, have just checked my emails, and it was ordered and confirmed on the 3rd Aug 19

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Then if you look at the link I posted for August, it was shown as one of the options.

You will have to wait for a moderator to reply.